Shipments and Returns

Your pack shipment

Packages are generally dispatched within 2 days after receipt of payment and are shipped via UPS with tracking and drop-off without signature. If you prefer delivery by UPS Extra with required signature, an additional cost will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.

Shipping fees include handling and packing fees as well as postage costs. Handling fees are fixed, whereas transport fees vary according to total weight of the shipment. We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them. Your package will be dispatched at your own risk, but special care is taken to protect fragile objects.
Boxes are amply sized and your items are well-protected.

Return Policy

You have 21 days from the date on which the product was delivered to you.
Use our hassle free method to return.

Typically a company representative will reach your home to pick up the items to be returned. In rare cases, you might need to return items directly to us. The CRO process will alert you if your pin code is not covered.
Product should reach us on our address within 21 days.

  • Item(s) must be in their original, unused condition, and returned within 21 days of receipt in the original box.
  • In case you receive a damage or defective product contact us within 72 hours from the time of delivery.
  • Original barcodes, tags, labels, product, and brand packaging should not be tampered with.
  • Sachets/ packets accompanying the box should not be opened/ tampered with.